We use technology to collect anonymous information about the use of our website, for example
when you browse our website our service provider may log your server address, the date and time
of your visit, the pages and links accessed and the type of browser used. It does not identify you
personally and we only use this information for statistical purposes and to improve the content
and functionality of our website, to better understand our clients and markets and to improve our
In order to collect this anonymous data we may use â€œcookiesâ€. Cookies are small pieces of
information which are sent to your browser and stored on your computerâ€™s hard drive. Sometimes
they identify users where the website requires information to be retained from one page to the
next. This is purely to increase the functionality of the site. Cookies by themselves cannot be used
to discover the identity of the user. Cookies do not damage your computer and you can set your
browser to notify you when you receive a cookie so that you can decide if you want to accept it.
Once you leave the site, the cookie is destroyed and no personal or other information about you is
Our Website may allow visitors to submit information via Self-Service forms (Quotes, Claim
Forms, Employment and Contact request). The information submitted via the Forms may not be
encrypted. Should you be concerned about the confidentiality of any information provided by any
Self Service forms please do not hesitate to lodge this information with us via phone or email.
We may also use your contact information that you supply on this website to send you requested
product information and promotional material and to enable us to manage your ongoing
requirements, e.g. renewals, and our relationship with you, e.g. invoicing, client surveys etc.
We may also notify you via direct marketing about new services and special offers, events or
articles we think will be of interest to you. We may send you regular updates by email or by post
on insurance matters. If you would rather not receive this information or do not wish to receive it
electronically, email or write to us.
We may also use your information internally to help us improve our services and help resolve any